Skip to content

General

← Feedback & Support

I suggest you ...

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

61 results found

  1. Missing tokens

    I have 3 charges for tokens that I have not received. I have sent 3 emails to support to get this cleared up. I have gotten no responses. I would appreciate it if someone would get back to me ASAP.

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    completed  ·  0 comments  ·  Admin →

  2. Stop asking

    Stop asking me if I know how to play the game & if I'm over or under 13. You should only ask once per player & then remember it.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →

  3. How do you create puzzles with more colours available?

    How do you create puzzles with more colours? Ive seen it done but I cant see the option anywhere.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →

  4. Reduce battery usage

    I obsessively played Falcross for 3 hours one day. It used 66% of my battery!!! If it were doing 3D live rendering, ok. But this is super simple! Please review your code for places you are overusing resources or new ways to implement the gameplay.

    2 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    completed  ·  AdminArman Dezfuli-Arjomandi (Owner, rawrmaan LLC) responded

    Hi there, shortly after this e-mail we implemented some battery-saving techniques that should make a massive difference. Please let us know if you’re on the latest update and still having issues. Thanks for playing!

  5. Purchasable ad-free option

    I can live with everything else (energy level, coins, etc) but I CANNOT stand ads. I would seriously love a $2.99 - $4.99 option for getting rid of ads.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →

  6. No move on button!

    With the new update, whenever I finish a puzzle, I occasionally get stuck. There’s no button to move onto the next puzzle or exit back to homepage.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →

  7. Placing X's automtically

    Like when you finish a line, all the X's in that line should automatically fill in where they're supposed to. I play a lot of these games and just about all of them do that.

    30 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    completed  ·  0 comments  ·  Admin →

  8. Line Lock feature is slow and inaccurate

    The new line lock feature is awesome and very useful but when I drag my finger across a row, there is a significant delay before the cells start filling in. Also, many of the cells get skipped and don't get filled in at all.

    5 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →

  9. Make the lines between black squares visible. It can be impossible to count them in a large area of black.

    18 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    2 comments  ·  Admin →

  10. Delete own puzzles

    We should be able to delete puzzles we've published. :)

    6 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    1 comment  ·  Admin →

  11. Never get answer on feedback

    I have suggested many things in the feedback/support and it says that I'll hear from somebody on this issue soon, and NEVER DO!! :(

    13 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    2 comments  ·  Admin →
    completed  ·  AdminArman Dezfuli-Arjomandi (Owner, rawrmaan LLC) responded

    Hey everyone, thanks for your concern. I realize it’s been a mistake to not give the community feedback on ideas, so I just went and left replies on many of the top voted ideas. Rest assured I have always read users’ suggestions and made many improvements to the game based on player feedback. I will continue to do so and will be more communicative in the future. Thanks for playing and caring!

  12. Don't limit publishing to 5 per day

    I do not like the new rule at all, and I think it is unfair to limit people to publishing only 5 puzzles every 24 hours. I make a lot of puzzles, and a lot of people work them, and overall, I think I contribute to the game. Moving on the leader board is my only "reward".

    I understand that you have to protect the server from newbies posting every letter of the alphabet on Saturday morning, but limiting authors to 5 puzzles a day only punishes people who actually play the game.

    A better way to promote those who…

    13 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    completed  ·  3 comments  ·  Admin →

  13. Is there a way to look for puzzle in a specific size?

    Is there a way to look for puzzle in a specific size? Let's say i only want to play 25x25, can i look for only these puzzles? That would be cool!

    23 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    4 comments  ·  Admin →

  14. Daily puzzle not working

    Daily puzzle has not been loading for days now.

    10 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    completed  ·  5 comments  ·  Admin →

  15. Search archive of user puzzles

    I'd like a way to filter all the user submissions by title, grid size etc. please. It would be great if you're making puzzles and don't want to duplicate, and also if you want to seek out a particular challenge. Loving the update though, it's great. Thanks!

    6 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    1 comment  ·  Admin →
    completed  ·  AdminArman Dezfuli-Arjomandi (Owner, rawrmaan LLC) responded

    You can now filter puzzles by size in most Online sections. I’ve also recently added the ability to scroll down and see all of a player’s puzzles. You can also use the search function to find puzzles with a specific name. Enjoy!

  16. There are not enough chances now. It makes it NO fun. I understand having hard puzzles, but damn.

    6 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    completed  ·  3 comments  ·  Admin →

  17. Allow skip tutorial

    It would be great to be able to skip the tutorial!

    My game keeps freezing up, leaving me with a white screen. I then have to delete it and reload it. Every time, it makes me go through the tutorial before playing! I'd love it if I didn't have to do that!

    2 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →

  18. Turn off time clock

    Sometimes I'd just like to solve a puzzle without thinking about how fast I'm going. It's hard to do with the timer right there on the screen. Could you make a "time-less" mode where time is not tracked nor is stars awarded for speed?
    This game would be more relaxing without time count downs.
    Thank you

    14 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    1 comment  ·  Admin →

  19. Please get rid of the awful line lock. It's especially annoying because it is slow and hard to see when squares are gray

    Dump line lock!

    44 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    completed  ·  8 comments  ·  Admin →

  20. Average time without re-trial results

    When I solve difficult puzzles, the average time of some is too fast to get three stars. So I checked the time trial history (or rank). Some results are insanely fast. I think those results were obtained by someone already knows the answer.
    So, I suggest that when you calculate the average time, you need to include only first trial time except second or later trial times. If you do, when I try second time and the result time is faster than average, I might have three stars but my second score may not be reflected in the average time.…

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
← Previous 1 3 4
  • Don't see your idea?

General

Categories

Feedback and Knowledge Base

(thinking…)